Its novel, innovative, and disruptive contact center platform is tough to ignore.
MIAMI, FL — July 7, 2016 — Fenero, a provider of cloud based contact center solutions, has been ranked as one of the 20 Most Promising Contact Center Technology Solution Providers 2016 by CIOReview.
“It is a great honor to announce Fenero as one among the 20 Most Promising Contact Center Technology Solution Providers 2016,” said Jeevan George, Managing Editor of CIOReview. “Fenero’s technologies have proven to be one of the best in the market for its innovative customer services and remarkable transformation in the contact center arena.”
With the rising cost of software licensing, maintenance and support, combined with expensive infrastructure maintenance, the realm of traditional contact center technology is no more a happy hunting ground for organizations and Business Process Outsourcers (BPOs). Legacy contact center software, while increasingly becoming obsolete, is forcing enterprises to re-evaluate their strategic models. “Fenero provides the contact center space cloud solutions and business models that are reliable, scalable, and cost-effective,” says Marlon Williams, Founder and CEO, Fenero.